Terms of Service

1. The Service

Wyndrom provides AI-assisted design analysis: usability critiques of uploaded designs, AI-generated redesigns, design-versus-production fidelity reviews, and a design-focused chat. Results are generated by AI models (provided by Anthropic) and are advisory, not guarantees — see Section 7.

2. Your account

You must sign in with a Google account and provide accurate information. You are responsible for activity under your account. You must be at least 16 years old. We may suspend or terminate accounts that violate these Terms.

3. Credits and payments

The Service uses prepaid credits. Features consume credits at the rates shown in the app before you run them.

Credits are sold in packs. Payments are processed by Polar Software Inc. as merchant of record — your purchase contract for the payment is with Polar, which handles payment processing, taxes, and invoicing.

Credits are not money. They have no cash value, are non-transferable, and can only be used within the Service.

New accounts may receive a one-time free credit grant, which we may change or discontinue at any time.

Credits are deducted when an analysis completes. If an analysis fails on our side, credits for it are not deducted.

We may change credit prices and consumption rates prospectively; changes never affect credits you already hold.

4. Refunds

Refund requests are handled case by case. Because Polar is the merchant of record, approved refunds are issued through Polar. Credits already consumed are not refundable. If a purchase is refunded, the corresponding credits are removed from your balance (your balance will not go below zero). To request a refund, contact support@wyndrom.com within 14 days of purchase.

5. Your content and license to us

You retain ownership of everything you upload.

You grant us a limited license to store, process, transmit, and display your content solely to provide the Service to you — including sending it to our AI provider (Anthropic) to generate your requested analyses.

You are responsible for your content. You represent that you have the rights to upload it and that it does not violate law or third-party rights (including confidentiality obligations to your employer or clients).

6. Generated output

Subject to these Terms and applicable law, we assign to you our rights, if any, in the analyses, redesigns, and other output generated for you. Output is generated by AI and may be similar to output generated for others; we make no promise of uniqueness. You are responsible for reviewing output before relying on it.

7. AI disclaimer

AI-generated critiques, scores, redesigns, findings, and chat answers may be inaccurate, incomplete, or unsuitable for your context. They are not professional advice. Design and implementation decisions remain yours. Do not rely on the Service as your sole basis for decisions with legal, financial, accessibility-compliance, or safety consequences.

8. Acceptable use

You agree not to:

upload content that is unlawful, infringing, or that you lack rights to share;

attempt to breach, probe, or overload the Service (rate limits apply and are enforced);

reverse-engineer the Service or use it to build a directly competing dataset;

share accounts or resell access or credits;

use the Service to generate or analyze content that violates Anthropic's usage policies.

9. Availability and changes

The Service is provided “as is” and “as available.” We are a small operation; we do not promise uninterrupted availability, and features may change, be added, or be removed. We will make reasonable efforts to announce material changes.

10. Limitation of liability

To the maximum extent permitted by law: we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total liability for all claims relating to the Service is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) USD $50. Nothing in these Terms excludes liability that cannot lawfully be excluded.

11. Termination

You may stop using the Service and request account deletion at any time (see the Privacy Policy). We may suspend or terminate your access for violation of these Terms; where reasonable, we will warn you first. Upon termination, unused purchased credits from the preceding 14 days may be refunded on request; otherwise credits lapse. Sections 5–13 survive termination.

12. Governing law

These Terms are governed by the laws of the Arab Republic of Egypt. Disputes will be resolved in the competent courts of Egypt, without prejudice to any mandatory consumer-protection rights you hold in your country of residence.

13. Changes to these Terms

We may update these Terms. Material changes will be announced on the Service or by email with an updated effective date. Continued use after the effective date constitutes acceptance.

14. Contact

support@wyndrom.com — Moamn Ali, operator of Wyndrom, Egypt.